About
Who we are
We make IT personable.
Feel like you’re talking to a computer when you call for IT help? Sick of being number eight in the queue? Raven was built by three partners who spent years watching that happen to clients and decided to do it the way clients kept asking for.
Raven in brief
Managed IT and cybersecurity, done personally.
- Founded by three partners with decades on the client side of IT
- Primary focus on law firms, with healthcare, non-profit, and general business clients too
- Headquartered in Marietta, GA, serving clients nationwide
- Every client known by name, not by ticket number
Member, Atlanta Association of Legal Administrators.
How we’re different
We came from your side of the table.
Brian Moody, Russell D’Elia, and Cameron Thayer didn’t start Raven from a sales floor. They spent years as consultants and advocates for clients inside other IT providers, including the largest legal-focused IT company in the world, watching what firms actually needed and how rarely they got it.
So Raven works the other way around. We start by understanding your business and your environment, see IT through your eyes, and then build a practical, healthy strategy around it. And we explain it in language a managing partner or an owner can act on.
Personable
We know clients by name, not by ticket number. Relationships are the backbone of the company.
Knowledgeable
Deep expertise, especially in legal technology. Senior people do the work.
Tech-agnostic
We recommend what’s right for you, not what’s easiest for us. No vendor lock-in.
The partners
Led by people who still pick up the phone.
Behind the partners is a helpdesk and engineering team that knows every client by name. Small enough to move fast, senior enough to get it right the first time.
Russell D’Elia
Partner & vCIO
Twenty years in IT, much of it helping law firms run without drama. Leads strategy and planning for Raven clients.
LinkedIn →
Brian Moody
Partner · Strategy & Planning
Twenty-five years on the client side of IT, the last decade as a vCIO helping law firms plan ahead instead of react.
Cameron Thayer
Partner · Operations
Fifteen years from field tech to service delivery lead. Runs the operation so support works the way clients were promised.
Who we work with
Firms and companies with 25 to 100 people who are tired of being a ticket number.
Big enough to run your entire IT operation. Small enough that the person who answers already knows your setup.
Law Firms
Practice management, document management, eDiscovery, time and billing, litigation holds, and the security questionnaires your clients send. We have run all of it.
How we work with firms → Compliance firstHealthcare and Regulated Business
Practices, clinics, and any business living under HIPAA, SOC 2, or client security reviews. We handle PHI protection, access controls, audit evidence, and the vendor questionnaires that eat your week.
IT for regulated business → Growing companiesGeneral Business
Manufacturers, professional services, non-profits, and every company that has outgrown the friend who used to do IT. Helpdesk, security, and a roadmap that fits your budget.
Managed IT for business →Why Raven?
Intelligent, adaptable, and known for forging relationships with people.
Ravens are among the smartest birds alive, they adapt to almost any environment, and they’re known to build real bonds with the people around them. Some will even bring their favorite humans small gifts.
We can’t promise trinkets. We do promise to communicate clearly, pay attention to the relationship, and provide smart, adaptable service. It seemed like the right name.
Time for an IT company that understands you.
No pitch deck. Tell us what’s frustrating and one of the partners, not a salesperson, will get back to you with what we’d do about it.