End User Support 
and Help Desk

If something’s gone wrong or maybe you just have a question, Raven support is here to help. We take the time to listen and then efficiently and expertly address your concerns. With our end user support, you’re not just another number calling in for help. We know your business, making for a smoother and more pleasant experience during an already potentially frustrating time.

Patch Management

Patches and updates are an important part of ensuring your system and network are secure and up to date to run efficiently. We diligently work behind the scenes to determine what updates are needed and thoroughly test them to limit any disruption to your business.

Vendor Management

Let us deal with the software and hardware vendors. You have better things to do. From purchasing and installing new software to supporting the software after implementation, we’ll handle the vendors from beginning to end.

24/7/365 Monitoring

Raven Managed Services keeps watch over your network even when you’re miles away from the office. With our 24/7/365 monitoring, you don’t need to worry about the security or stability of your network.

Procurement Services

Need a new system or upgrading a current one? We’ll research and recommend the best options for equipment, hardware and software — then we’ll procure all the components.